beware of rude staff but frank and louise deliver amazing service

Staff really went above and beyond!

i recently stayed at this hotel during a stopover and was pleasantly surprised by how it exceeded my expectations. the indoor pool was a hit with my kids, and we appreciated the fast room service. the staff was attentive, quickly providing us with extra towels, and the overall cleanliness made our experience enjoyable.

air conditioning didn't work well

Friendly staff, clean room, but the bar service was slow during peak hours.

I truly enjoyed the bright, inviting lobby with its comfortable seating areas. The staff were incredibly helpful, ensuring that I had everything I needed and assisting me with directions to local attractions, which made navigating so much easier.

Improve the breakfast options for dietary restrictions.

i had a great stay at doubletree by hilton! the indoor pool was a hit with my kids, and we appreciated how close it was to great restaurants and shopping. the service was exceptional, especially when the staff quickly provided us with extra towels. everything was clean and well-kept, making our stay so much more enjoyable.

sp

This hotel suits me perfectly! I love the free wi-fi, indoor pool, and the friendly staff who helped me with dining options. Don't miss the treat trolley! I'm excited to return for my next city trip.

great base for exploring parks and local attractions

During my stay, the area was perfect for a weekend stroll with Quail Lake Park just over a kilometer away, and I loved how easy it was to visit the nearby Cheyenne Mountain Zoo, which was only around 5 kilometers from the hotel. the staff were friendly and made my experience memorable as I enjoyed walking around the beautiful property and the park views.

The room was spacious and clean, featuring a comfortable king bed and a nice seating area, perfect for relaxation. The hotel’s central location made it easy to explore nearby dining options, and the lobby was inviting with its warm decor.

Limited gluten-free breakfast options.

We had an event there, and the room was clean, bed was comfortable, and they had cookies at checkout. The staff was friendly and attentive, which made things smooth during our stay.

It wasn’t cheap, but it was still acceptable.

The stay was pretty decent overall. The room was nice and spacious, and the location was central, making it easy to explore local attractions. The staff was very accommodating, especially when we needed extra towels. However, I was disappointed with the breakfast options, as they lacked variety for dietary restrictions. Overall, it was a good experience, but there’s definitely room for improvement in the dining department.

The spacious king room had a cozy seating area perfect for relaxation, providing a homey feel. The indoor pool was a definite highlight for the kids, allowing for some fun downtime after a long day.

The hotel location is convenient but attracts a lot of foot traffic, including some unsavory characters, which made for an uneasy feeling at times. The walls and doors in the rooms felt thin, leading to noise disturbances from neighboring conversations that disrupted my sleep. Also, parking options were limited during peak hours, leading to longer walks to the entrance than I preferred.

I found the lobby inviting with its warm decor and large comfortable seating areas, perfect for relaxing or socializing. The accessible layout made it easy for me to navigate around the hotel without any difficulties.

More variety in breakfast options for dietary restrictions.

The Doubletree By Hilton offers a highly efficient experience for business travelers. My room was spacious and impeccably clean, featuring a comfortable king bed and a large flat-screen TV with a variety of channels. The hotel's business center was beneficial for completing my work tasks, and the staff were quick to help set up my presentation equipment. The location is ideal, with easy access to both downtown and the airport, as well as multiple dining options nearby.

WiFi signal strength was inconsistent.